If for any reason you are not completely satisfied with your purchase, items in unused and original condition may be returned for full credit consideration within 14 days from the time of delivery.
If return request is beyond 14 days from the time of delivery, items are no longer eligible for return, but are eligible for exchange within 30 calendar days from the receipt.
After 30 calendar days from receipt, all sales are considered final.
Please email us at firstname.lastname@example.org or call +1-844-382-8161 to inform us you are returning your item(s) for a refund or replacements to obtain a Return Authorization Number.
For US orders, once we process your return, we will email you a return shipping label that you can attach to the package to be sent back to us.
For International Orders, customers must provide their own label. Write the provided Return Authorization Number clearly and visibly on the outside of your returned package. Returns that do not have the Return Authorization Number written on the outside of the package will not be opened and will be returned to sender (at sender’s expense).
Note: We ask that all items being returned for a refund are in their original state, including tags and pouches.
Overall, my MA purchase was wonderful, albeit after one minor 'hiccup'! I originally ordered jewelry for my wife for a Valentine's Day present. S&H was fast, however my order was stolen either before, during or after delivery! MA had sent my $$$$$ jewelry order in an unsealed, open box!...unbelievable! MA's customer service was excellent! After providing the proof of the theft to them, my stolen jewelry order was replaced immediately, and sent in a sealed envelope. My wife and I are very pleased with the quality of the jewelry, especially with the price! Thank you and I will order from MA again.
This pendant is even better looking at home than in the ads. Got it with the earrings, and my wife loves it all. Hard to go wrong with Swarovski, the only problem is choosing a design you like more than the others. Tough choices, but this is clearly a standout. And the price was great for a Swarovski piece. Delivery time excellent, MA kept us informed as to its progress, and all in all, a good experience.
A great gift for Valentine’s Day! I’ve always liked Swarovski, and 50% off was a great deal!
My wife loves the pieces I purchased! I had a couple of self caused issues which were resolved quickly and easily by the very customer friendly customer service department. This is a really nice company to deal with and I will certainly be buying from them again.
Thanks. It is excellent experience. Everything was perfect. Delivery to my door
I love it! It is even more beautiful in person!